Job title:  Service Advisor

Hours: 41.5 Hours per week.

Salary: £24k

Aquila Truck Centres are a prestigious MAN Main Dealer with five Depots across the Midlands, Worcestershire and Gloucestershire. We strive to offer the very best in customer service; we believe that we build strong, lasting relationships with our clients by delivering the best customer service and we to do this by having a team made up of the best people. We are currently searching for an exceptional Service Advisor at our Tamworth depot. We are looking for a hardworking and enthusiastic individual with previous experience in an administration role, ideally in a similar industry.

The Role Is:

  • Ensuring exceptional customer service is delivered at all times
  • Liaising with customers, face to face and over the phone
  • Liaising with workshop to provide customer updates
  • Contacting customers to monitor satisfaction
  • Raising invoices for completed works
  • Interpret warranty and R&M claims from job cards
  • Assist in ensuring all claims are transmitted to R&M and warranty providers
  • Adhoc admin duties to support the department
  • Working towards daily and weekly invoicing targets.

We Would Require You To Be:

  • Exceptional customer service and communication skills
  • Hard working with a positive attitude
  • Organised work ethic and able to work to a high standard
  • Enthusiastic and dedicated approach to work
  • Ability to work on own initiative and as part of a team
  • Reliable and punctual
  • Competent computer skills
  • Attention to detail
  • Can meet the demands of a fast-paced environment.

We would ideally like you to have previous experience in the commercial vehicle sector

Aquila is a company keen on focusing on your long term development within our organisation. You should be willing to engage in our extensive manufacturer training programmes.

APPLY TODAY.

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